Facilities Coordinator

Overview

Are you a skilled and dynamic individual with a passion for delivering exceptional service in a fast-paced, collaborative environment? This professional company is seeking a Facilities Coordinator to play a key role in the day-to-day management of the organisation''s diverse commercial spaces. You will act as the first point of contact for service requests, coordinate contractors, and assist with ensuring that all spaces comply with health, safety and environmental regulations. You will work collaboratively with fellow Coordinators ensuring best practice contract management for all soft service contracts which includes, but is not limited to cleaning, stationery, catering, furniture, access control, visitor, desk and utilisation booking system, external space application and security. This role requires a full, clean driving licence and the ability to travel to various sites.Key Responsibilities

Team Collaboration: Be an essential part of the Estate Team, demonstrating a positive, proactive approach to all tasks and ensuring smooth operational delivery across multiple regions.Commercial Space Management: Build positive relationships with tenants, ensuring compliance with service level agreements (SLAs), managing costs, and delivering a high-quality service to meet tenants'' needs.Contract and Contractor Management: Procure and oversee contracts for soft services (cleaning, catering, etc.), ensuring high standards are met while maintaining efficiency and compliance with legislative requirements.Health and Safety Compliance: Support the delivery of regular inspections and ensure that health and safety procedures are adhered to across all commercial spaces.Customer and Stakeholder Communication: Maintain strong communication with tenants, contractors, customers, and external partners, offering your expertise to ensure smooth operations.System and Process Management: Utilize the Service Now helpdesk for tracking service requests and report on space utilization, ensuring that data is maintained accurately.Financial Oversight: Manage budgets and monitor spend across your region, ensuring cost-efficiency and financial accountability.Emergency Planning: Take charge of emergency plans for commercial spaces, including organizing first aid and fire marshal training and maintaining up-to-date emergency response procedures.Sustainability and Environmental Responsibility: Support environmental initiatives and ensure ISO14001 compliance by assisting with audits and related activities.Skills and Experience

Previous experience in Estate and/or Facilities Management within a corporate environment is essential. You should have a proven track record in coordinating contractors and managing health and safety arrangements.Strong organisational and communication skills, with the ability to build relationships and solve problems effectively.Proficiency in IT and an understanding of system management to monitor and report on service requests and space utilisation.An IOSH Managing Safely qualification (or willingness to achieve one), along with a full, clean driving license and the flexibility to travel.First Aid and Fire Marshall qualifications, as well as IWFM membership or similar qualifications would be ..... full job details .....