OverviewWe are seeking a highly organized and service-focused
Facilities Coordinator
to support the efficient operation of our London office.
Responsibilities
Front-of-House and Office Operations: Welcome and register visitors, manage access credentials, and ensure visitors are informed of security protocols.
Handle incoming calls, direct queries, and maintain records of daily office visits and access logs.
Manage the reception area, coordinate mail/courier deliveries, and ensure collection schedules align with internal policies.
Serve as the primary point of contact for all office-related needs and coordinate with internal departments (e.g., HR, IT, Security).
Provide administrative support to the Asst. Facility Manager and supervisor levels of facilities operations.
Support the implementation and maintenance of Facilities Management processes, aligned with global standards.
Liaise with vendors and contractors for routine maintenance, repairs, and services.
Log and track all operational and maintenance activities via FMIS or equivalent systems.
Support the Global FM team with data collection for dashboards and reporting.
May assist other facility members in the implementation and organization of internal and building-to-building moves, coordinate with movers, vendors and other internal/external staff as required, and may work as a backup liaison to other in-house support groups.
Retrieve Certificates of Insurances from vendors and maintain an active database.
Assist with the initiation of purchase orders as requested by management or other involved parties.
Code and process vendor invoices and perform month-end reconciliation in the accounting system.
Health, Safety and Compliance
Act as Health and Safety Coordinator (following training), supporting EHS activities, communications, and policy enforcement.
Conduct or participate in periodic safety inspections and risk assessments.
Identify safety issues, notify supervisors, and follow up on corrective actions.
Maintain documentation related to visitor safety, vendor compliance (e.g., IMSS/SUA documentation), and incident reporting.
Coordinate with the Occupational Health and Safety Committee and participate in investigations and preventative actions.
Additional Responsibilities
Own and manage internal communications channels (e.g., Slack) for facilities updates and alerts.
Continuously identify opportunities to enhance workplace safety, comfort, and operational efficiency.
Assist Management in the annual operating budget preparation and development.
Work with Facility Management to ensure completion of all special project work as assigned.
Qualifications
Flexible and energized
On-site presence during working hours
Good communications skills both oral and written
IT literate (MS Suite including Teams, Google Suite and macOS)
Prior Occupational Health and Safety Training is a plus
Job details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Administrative, Customer Service, and General Business
Benefits
Discretionary bonus
Supportive and customer-focused environment
Team-building activities
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