Facilities Assistant / Reception

Facilities Assistant Watford £14.23 per hour, 37.5 per week, Monday to Friday, 7:30 to 16:00 We''re currently recruiting a dedicated Facilities Assistant to help ensure the smooth running of the operations in 14forty on a full time basis. This role will require you to work upon the reception of a corporate workplace, along with dealing with all incoming calls and forwarding to the appropriate team. Other duties will also include meeting room bookings, setting up meeting rooms for following day, cleaning of meeting rooms at the end of the day and collating data. Could you bring your spark to 14forty? Here''s what you need to know before applying: Key Accountabilities To be polite, professional and friendly with all customers, clients and colleagues; ensuring the highest level of customer experience.Taking ownership of all situations by demonstrating a can-do attitude towards individual customer or client requests striving to exceeding customer expectations.Fully understand the meeting room AV infrastructure and equipment, to be first point of contact to resolve technology issues.Work with IT and raise appropriate service tickets to enable higher level faults to be resolved.Have a full understanding of which business groups are onsite and where they are located.Ensure the client is fully updated on issues and problems.Answer and direct phone calls, emails, and other inquiries with professionalism and efficiency.Co-ordinate meeting room bookings and requirement, collating ..... full job details .....