Facilities Assistant/ Handyman

Major Recruitment are currently recruiting for a Facilities Assistant/Handyman in Birmingham area to work in conjunction with the Maintenance Controller to process scheduled and unscheduled maintenance and repair tasks to completion.Start date for both ASAP End Date - in September Rates - 12.82 P/H 37.5 hours per week Monday to Friday on rotating shifts earlies 6am-2pm lates 2pm-10pm 10pm-6am Location: Birmingham B32 MUST BE ABLE TO FILL IN THE BPSS FORM ALONG 3 YEARS OF UK WORK REFERENCES TO BE CONSIDERED FOR THE ROLEResponsibilitiesResponding to incoming telephone calls as quickly and efficiently as possible, inorder to minimize call waiting times and reinforce an end to end positiveexperience for the customer.Taking responsibility and ownership for progressing customer requests to ensurejobs are completed in a timely fashion.Working proactively with the customer and supply chain to improve customer experience.Authorizing / rejecting maintenance/repair quotes, as and when required.Using a variety of source information including but not limited to: manufacturerstated repair times, photographic evidence and written reports to inform thedecision making process.Reviewing and managing to resolution driver reported defects.Ensuring any activity authorized is done in accordance with company policiesand procedures.Proactively managing to resolution invoice queries.Escalating repair assessments as appropriate. Record and log vehicle movements.Ensure that HGV paperwork has been ..... full job details .....