Facilities and Workplace Manager (SEO) (London-based)

OverviewThe Food Standards Agency (FSA) is a non-ministerial government department with over 1,600 dedicated professionals working across England, Wales, and Northern Ireland. We play a vital role in protecting public health and consumer interests in food, driven by our vision of delivering “food you can trust” and building a healthier, more sustainable food system.

We’re now looking for a Facilities and Workplace Manager to lead the way in managing our national estate and delivering exceptional workplace services. This is an exciting time to join us, with a major relocation of our central London office underway—making this London-based role both high-profile and full of opportunity.

ResponsibilitiesAs our Facilities and Workplace Manager, you’ll oversee the lease management of our five offices across the UK and lead our strategic partnership with the Government Property Agency (GPA). You’ll be responsible for ensuring our buildings and workplaces are safe, efficient, and welcoming—supporting both day-to-day operations and long-term planning.

You’ll manage hard and soft facilities services, lead supplier and contract relationships, and deliver maintenance and minor works programmes. Acting as the key customer interface, you’ll work closely with internal teams such as Health, Safety and Wellbeing, and Culture and Development, as well as external partners like the GPA.

This role also plays a central part in delivering our Estates Programme, helping to reduce our accommodation footprint in line with lease events and landlord expectations. You’ll take the lead on building-related health and safety, business continuity, and sustainability—ensuring our workplaces reflect the FSA’s values and support our people.

We offer a rewarding role in a collaborative and forward-thinking environment, with the chance to make a real impact. You’ll be part of a supportive team culture, with access to a competitive salary and benefits package.

If you’re passionate about facilities management and ready to lead with purpose, we’d love to hear from you.

Virtual Candidate Information SessionWednesday 10 September 2025 at 12.00noon

Please join us for a virtual information session – to find out more about the role and the benefits of working at the FSA.

Meet members of the Estates, Sustainability and Compliance team, hear about the work the team does and the benefits of working at the FSA. We’ll also chat through the application process, explain Success Profiles and advise how to maximise your chances of success - at application and at interview.

This will be an informal session, expected to last about 45 minutes, with plenty of opportunity for you to ask any questions you may have – it won\u2019t form any part of the selection process.

Places on this session can be booked by following the instructions in the Civil Service Jobs advert.

Person specificationPlease read the Candidate Pack attached to the advert on Civil Service Jobs to discover further details about the role, our organisation, who we are looking for and the criteria we will assess against during the selection process.

We look forward to receiving your application and wish you every success.

BenefitsAlongside your salary of £44,076, Food Standards Agency contributes £12,768 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Our candidate pack details the benefits that the FSA has to offer. Please also refer to the attached Terms and Conditions statement.

Application and shortlistingYou will be asked to complete an application in Civil Service Jobs which will be used to assess you against the following essential criteria.

Essential criteriaExperience

Lead Criteria: Demonstrates hands-on experience in a workplace or facilities management role, including overseeing day-to-day building operations, coordinating maintenance and services, managing supplier relationships, and ensuring a high standard of customer service for building users.

Shows sound knowledge of relevant legal, regulatory, and professional standards, with a consistent track record of applying them in practice.

Proven ability to build and maintain strong relationships with internal stakeholders and external stakeholders and suppliers, using clear and professional communication to resolve issues and maintain high service standards.

Technical

Holds or working towards MIWFM or CIWFM or MRICS.

Full details of the selection process can be found on the Advertisement in Civil Service ..... full job details .....