Facilities and Services Officer- Birmingham COVER

Facilities and Services Officer needed for A/L cover. 30th April- 8th May, not working the weekend and Monday 4th May bank holiday. £14.24 an hour.Please see below the shift pattern:Monday- Thursday 13:00- 21:00 Friday 10:00- 18:00THE ROLE-Open / Close the building and maintain security levels (building sweeps for people on site when closing etc)Management of reception desk and cover reception as part of a rota (to include weekends and evenings)Monitor and maintain a high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that ariseMaintain a high standard of service to the building users by proactively identifying areas requiring maintenanceProvide an excellent level of customer service at all times, including handling ad hoc enquiries from building users and other customers in a professional and courteous manner, either resolving or referring on to others as appropriateDevelop and maintain a trusted partner relationship with teams throughout the University and support administrative tasks that might be requiredDaily completion of documented room checks to ensure all equipment works, nothing is missing, classes are clean and in the correct configuration, and there are no broken or damaged tables/chairsDaily completion of documented building checksAct as the first point of contact for facilities/building issues (building management, landlord and contractors)Manage the Facilities Maintenance portal (log new reactive ..... full job details .....