https://jobs.co.uk/job/express-and-courier-manager-freightserve-recruitment--90401c6c-cf1d-45d7-984a-24995e524178 RSS feed for Express and Courier Manager at Freightserve recruitment. en-gb Tue, 29 Sep 2026 17:12:00 GMT https://jobs.co.uk/job/express-and-courier-manager-freightserve-recruitment--90401c6c-cf1d-45d7-984a-24995e524178 https://jobs.co.uk/job/express-and-courier-manager-freightserve-recruitment--90401c6c-cf1d-45d7-984a-24995e524178 Mon, 28 Sep 2026 23:00:00 GMT Location: Heathrow | Salary: £46000 - £50000/annum | Type: Permanent | Freightserve recruitment are looking for a Courier Express Manager for a well-established Freight Forwarder based in the Heathrow area. Daily Duties and Responsibilities:- · Managerial responsibility for customer service delivery to Express and Courier  department Client base · Management of Express / Courier Customer Service Teams, including staff  development and resource planning · Managing up to 20 staff. · Follow up and resolve any negative feedback re operational issues / customer service concerns raised by the customer · Responsibility for Gross Profit analysis, and Sales Invoicing / Job costing accuracy · To promote business development, ensuring all opportunities from existing business is followed up through telephone sales, prospect sales site visits and quotations. · Contribute to ongoing operational development and cost saving measures · Identify areas of operational improvement by reviewing processes regularly. · Keep up to date with Express / Time Critical and Courier market trends, and industry  news. · Establish, Manage and Maintain Internal and External Relationships. · To ensure internal processes and client’s operational requirements are fully docum... Permanent