https://jobs.co.uk/job/express-and-courier-manager-freightserve-recruitment--0cf16e72-77ad-494b-8a93-4f6896c48636 RSS feed for Express and Courier Manager at Freightserve recruitment. en-gb Wed, 30 Sep 2026 16:02:38 GMT https://jobs.co.uk/job/express-and-courier-manager-freightserve-recruitment--0cf16e72-77ad-494b-8a93-4f6896c48636 https://jobs.co.uk/job/express-and-courier-manager-freightserve-recruitment--0cf16e72-77ad-494b-8a93-4f6896c48636 Wed, 30 Sep 2026 11:54:06 GMT Location: Hounslow | Salary: 46000.00-46000.00 Annual | Type: Permanent | Freightserve recruitment are looking for a Courier Express Manager for a well-established Freight Forwarder based in the Heathrow area. Daily Duties and Responsibilities:- Managerial responsibility for customer service delivery to Express and Courier department Client base Management of Express / Courier Customer Service Teams, including staff development and resource planning Managing up to 20 staff. Follow up and resolve any negative feedback re operational issues / customer service concerns raised by the customer Responsibility for Gross Profit analysis, and Sales Invoicing / Job costing accuracy To promote business development, ensuring all opportunities from existing business is followed up through telephone sales, prospect sales site visits and quotations. Contribute to ongoing operational development and cost saving measures Identify areas of operational improvement by reviewing processes regularly. Keep up to date with Express / Time Critical and Courier market trends, and industry news. Establish, Manage and Maintain Internal and External Relationships. To ensure internal processes and client s operational requirements are fully documented within SOPs. Managing... Permanent