Permanent
Export Account Manager
Gildersome

Posted 2 days ago
We are looking for an Export Account Manager for our client, based in Leeds. This role involves managing the full journey for the transportation of goods from the Far & Middle East to the UK via Sea, Air and Road.
This role requires someone with previous experience in exports, ideally from a freight forwarding business. This is a fast paced role so we are looking for someone who is organised, proactive and great at building relationships.
The company is friendly, successful and offers an energetic and positive work environment. There are also progression opportunities available for the right person, this is a growing branch and they are exceeding targets.
Main duties to include;
- Manage a shipments for a wide range of customers, building relationships and ensuring repeat business
- Booking a pricing shipments from the UK to the Far and Middle East
- Following up on quotes and confirming orders
- Build relationships with carriers and obtain the best prices
- Ensure all shipments have the correct documentation and customs entries
- Keep customers informed of any changes to delivery dates or issues
- Monitor shipments to ensure safe arrival
- Deliver exceptional customer service to ensure repeat business
- Experience in an exports role, ideally for a logistics business or freight forwarder
- Experience in sea, air or road freight
- A problem solver, someone who keeps calm under pressure and finds solutions
- Excellent attention to detail
- Strong relationship building and customer service skills
- Salary up to £40k
- Monthly and Annual Bonus
- 23 days holiday plus your birthday off and Bank Holidays
- Hours 8.30am-5pm Monday to Friday
- Paid social event, including holidays
- Free parking on site
- Progression opportunities
- Training and development