Experience Strategist/UX Strategist

What You’ll Do

As an Experience Strategist, you will:

• Contribute to strategic engagements by helping define user journeys, map opportunity areas, and co-create product direction.
• Facilitate and support workshops that bring stakeholders together to align around goals, user needs, and experience priorities.
• Turn research into strategy by translating insights into actionable experience principles, product recommendations, and roadmaps.
• Collaborate across disciplines, working closely with Designers, Researchers, Product Managers, and Engineers to ensure strategy comes to life in the experience.
• Support client conversations by articulating the “why” behind decisions, connecting business outcomes to user experience improvements.
• Contribute to team growth, bringing structured thinking, storytelling, and strategic rigor to everything you do.

What You Bring:

• 8+ years of experience in UX, research, or experience strategy, with a proven ability to guide product teams from insight to execution.
• Strong understanding of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks.
• Experience translating qualitative and quantitative insights into clear, actionable strategies.
• Ability to collaborate in multidisciplinary teams and communicate effectively with stakeholders at different levels.
• A portfolio or case studies that showcase how your thinking shaped the user experience and supported product outcomes.
• Curiosity, clarity, and confidence in navigating ambiguity and a passion for making the systems more human.

Mainly if you bring the following, you're a superstar in our eyes:

• Deep experience in mobile-first product ecosystems and B2C environments especially around growth, retention, and emotionally resonant design.
• Expertise in banking or fintech domains, including trust patterns, regulatory compliance, and accessibility in regulated spaces.