Roles and responsibilies: Lead coordinating and implementing program logistics to achieve impact Conduct research and coordinate relationships with vendors, making use of preferred relationships to ensure the selection of high-quality vendors Lead program costs, identify cost savings strategies, review all invoices and report them to a reconciliation specialist to ensure accurate charges, and handle client''s payment requirements as defined per program or account Determine program needs for on-line registration and assist event owners with communication to attendees, ensuring a user-friendly registration site that captures all vital data Handle logistics with venue staff, coordinate vendor performance, and act as a resource for event staff Conduct program debrief with client and provide full briefing report post event Develop service recovery plans for events and ensure improvement goals are achieved or exceeded Develop and maintain knowledge of technology and/or software solutions (Cvent) ..... full job details .....