Event Manager

This job is brought to you by Jobs/Redefined, the UK''s leading over-50s age inclusive jobs board.24th July, 2025Job description overviewManaging the event delivery process from beginning to end, ensuring the client''sneeds are met from the tasting stage through to post event sign off. Working closelywith the sales team in the initial handover stage to ensure that the expectations of theclient are carefully understood and carried out. Taking full responsibility for placingorders, producing required items lists, collating menus, allergen sheets and all otheradministration associated with your events, while ensuring that you effectivelycommunicate information internally to allow each department to carry out their roles.Producing profit and loss analysis for each event and working with the operationsmanager to improve efficiency and service standards. Answering phones and assistingwith the initial sales process when required, striving to be professional andknowledgeable about the company and the services we provide. We like to take afriendly and warm approach, hoping to make all clients feel at home from the momentwe answer the phone.Skills required• Systematic and organised approach to all areas of work.• Ability to work under pressure and take on significant responsibility.• Strong leadership skills and an ability to motivate a team to deliverexceptional service standards.• Strong written and spoken communication and an enthusiasm to demonstratethis in client facing situations.• A flare for both BOH operational efficiency and FOH service standards.• Ability to see the big picture (event profitability) and the finer details (servicestandards) simultaneously.• Excellent time management and an ability to prioritise effectively.• Able understand budgets, manage costs and report these to the operationsmanager.• Ability to organise and maintain the company inventory and continuously keepstock counts up to date as part of a team.• Ability to understand and help produce logistics schedules.• Proficiency in word, excel, PowerPoint and a familiarity with Caterease orother event/catering CRM system.Key job roles1. Supervise and coordinate high numbers of staff to effectively carry out tasksand deliver catering services on events, in line with company standards.2. Attend and contribute to weekly operations meetings to ensure your eventsare organised and planned effectively as part of a wider schedule of events.3. Assist in producing weekly logistics schedules that compile all top line eventinformation, including but not limited to: van allocations, loading times, driverdetails, departure times, venue information and information on all appropriatepersonnel.4. Assist with the flow of communication through the business, ensuring everydepartment has the information they need well in advance, enabling them tocontribute their job roles to your events effectively.5. Assist with the maintenance of the company inventory and help to managethe stock control system alongside the BOH manager, providing updatedstock counts after every event.6. Produce a profit and loss for each event and work with the operationsmanager on maximising gross profit without compromising service standards.7. Uphold company service standards and monitor client satisfaction by ensuringthat you habitually ask for feedback from clients and keep a record in thecompany CRM (Caterease).8. Take responsibility for all orders, required items lists and staffing associatedwith your events. Communicate effectively with the operations manager andBOH manager to ensure orders are placed on time and in the correctquantities and that required items lists are assembled and packed inaccordance with the logistics schedule.9. Produce accurate POs for all orders and assign a unique job number to allowfor effective profit and loss and organised finances.10. Maintain up to date estimates for each event and communicate effectivelywith the finance department, allowing them to produce accurate and timelyinvoices.Minimum required qualifications• Manual handling• Chemical training• Health and safety level 2• Food safety level 2• Personal alcohol licence holderDesirable qualifications• Clean driving licence• First aid at ..... full job details .....