Event Manager

Our client, a leading establishment in the luxury hotel field, is currently seeking a dedicated and experienced Event Manager to join their team. This permanent role is perfect for a professional with a strong background in supply chain customer service, aiming to ensure financial success and guest satisfaction through effective event management.Key Responsibilities:Ensure smooth handover from Sales to Events teamAdhere to sales contracts, including deposit schedules and rooming list deadlinesBuild and maintain strong relationships with clients through effective planningDeliver excellent guest service standardsProvide guidance to clients on event planning to meet expectations and maintain profitabilityPractice effective revenue and yield managementManage space release policies to maximise room/event space profitabilityCoordinate thoroughly with all hotel departmentsCommunicate event details clearly via BEOs, resumes, and cover sheetsAct as liaison during events to manage real-time changesAudit banquet checks and billing for accuracyFinalise post-event billing and follow up on paymentsMentor and communicate expectations to Event Co-ordinator and Planning AdministratorBe a Fairmont Brand Ambassador in appearance and mannerJob Requirements:Experience in event management with a focus on supply chain customer serviceStrong communication skills, both written and verbalAbility to build client relationships and deliver high standards of guest serviceUnderstanding of revenue and ..... full job details .....