Event Coordinator

OverviewImperial Corporate Events is a leading hospitality company, providing unforgettable experiences to our clients in the sporting and cultural sectors. From VIP event tickets for prestigious events like the Monaco Grand Prix, Royal Ascot, and the Grand Prix races in Abu Dhabi, Singapore, Monaco, and the UK, to exclusive music events — we deliver unforgettable moments for our clients. We were voted the 64th best SME to work for in the UK, and we’re proud to offer exciting career opportunities in a dynamic, growth-focused company.

As an Event Coordinator, you’ll play a key role in the planning and delivery of exceptional client experiences. You’ll have the opportunity to attend some of the most prestigious events in the world including the Monaco Grand Prix and Royal Ascot and work alongside a high-performing team in a fast-paced, rewarding environment.

This is a client-facing role ideal for someone who is passionate about events, highly organised, and confident managing multiple tasks under pressure.

Responsibilities

Building strong client relationships both verbally and in writing, including correspondence in the run up to the events

Organising the packaging process for the sending out of tickets for scheduled events

Managing the customer experience, including resolving queries and complaints

Attending events on behalf of Imperial Corporate Events, ensuring a positive client experience and managing any special requirements or stipulations

The role will involve frequent travel throughout the UK, wider Europe and on an international basis, including weekends and overnight stays

Supporting existing team members to execute high profile events

Qualifications / Skills

Experience working with Excel, data export, mail merge and Microsoft Office packages

Excellent attention to detail

Face-to-face client management experience

Excellent customer service

What We Offer

Exclusive Event Access: Attend high-profile events such as the Monaco Grand Prix, Royal Ascot, Wimbledon, and more

Annual Leave: 28 days (including bank holidays), which increases with length of service and career progression

Career Development: Growth and development opportunities

Perks: Employee assistance program, and access to a range of support services

Hybrid Working: Up to 2 days of remote work after completing probation

Flexi-time: Work your contracted hours between core office times

Experience within the corporate hospitality/events sector is desirable but not essential.

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