European Operations Coordinator

An exciting opportunity is available to join and respected and well known Freight Forwarders. The European Operations Coordinator will form part of the existing Operations Team. It requires the job holder to coordinate the day to day European Road Transport Shipments including customs clearance and all the related administration. To build relationships with the existing clients and deliver a high standard of customer care at all times. The main day to day responsibilities will be : Manage the day to day bookings of European freight jobsProcessing where appropriate both export and import customs clearance.Raising job files and all of the appropriate paperworkProcessing jobs through Multifreight software systemExtensive client liaison to include quotations, follow up, bookings and problem solvingExtensive supplier liaison to include rate negotiations, bookings and problem solvingInternal liaison with the Sales Team, assisting with quotations and service informationManaging the jobs from start to finish in line with the client expectations and communicating effectively any service issuesMaximising the gross profit by negotiating with the supplier baseProactively contacting the existing clients to maximise business potentialInvoicing jobs on completionPopulating internal analysis and key statisticsTo be involved in the operations and sales meetings, where current jobs, quotes, problems, entertaining and other relevant topics are discussed along with the previous week''s trading ..... full job details .....