EUC Engineer

This is a rare opportunity to join a national organisation based in Newcastle City Centre looking for a EUC Engineer for a 40-55k role with bonus and benefits to join their internal tech ops team.You will be joining a busy tech ops function which is made up of multiple specialists - the key areas around for this are around the core EUC stack.Provide escalated support for all EUC-related incidents and service requests.Manage and maintain desktop, laptop, mobile, and virtual desktop environments (e.g., Citrix, VMware Horizon).Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot.Support Microsoft 365 applications and services, including Teams, OneDrive, and Exchange Online.Collaborate with the Service Desk and Infrastructure teams to resolve complex technical issues.Contribute to EUC projects such as device refreshes, migrations, and new technology rollouts.Ensure compliance with security policies and best practices in device management.Document processes, procedures, and technical configurations.Skills and Experience Required:Proven experience in an EUC or Desktop Support Engineer role.Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory.Experience with endpoint management tools (e.g., SCCM, Intune, JAMF).Familiarity with virtual desktop infrastructure (VDI) and remote access technologies.Scripting skills (PowerShell preferred) for automation and configuration tasks.Excellent troubleshooting ..... full job details .....