Estate Officer

Night Estate Officer Rendall and Rittner • £29000-£31800 • Richmond Bridge, Twickenham - TW1 2TW • 4on 4off DEVELOPMENT DETAILS You''ll be the overnight presence at a landmark gated riverside community of 228 apartments and 34 townhouses, many with sweeping river views. Residents enjoy a well-equipped gym, secure parking and beautifully landscaped grounds, creating a calm, high-end environment to work in. With Richmond''s rail and Underground connections close by, the development blends tranquil riverside living with easy city access. ROLE EXPECTATIONS You will be the reassuring, professional face of the development throughout the night, keeping residents safe, informed and supported. You''ll manage access and security, oversee the common areas, handle queries and incidents, and coordinate with contractors and the daytime team to ensure seamless service. Your calm, proactive approach will set the tone for a secure and welcoming environment. WHAT SUCCESS LOOKS LIKE Residents feel safe, acknowledged and well-informed throughout the night. Access control and security checks are completed on schedule with meticulous records. Incidents are managed calmly and resolved efficiently, with clear escalation when needed. Handover notes are thorough, enabling seamless continuity with the day team. Communal areas remain spotless, orderly and ready for morning peak times. Contractors and deliveries are coordinated without disruption to residents. HOW YOU''LL SPEND MOST OF YOUR TIME ..... full job details .....