Estate Caretaker - Birmingham

Job Title: Estate Caretaker Location: Birmingham
Hours: 35 hours per week
Responsible To: Street Scene Neighbourhood Services Coordinator / Housing Manager / Area Neighbourhood Caretaker

About the Role:
We are looking for a reliable and hardworking Estate Caretaker to help maintain clean, safe, and well-presented neighbourhoods across residential housing estates.

The successful candidate will be responsible for delivering high standards of caretaking, cleaning, basic maintenance, and health and safety across communal areas, including high-rise and low-rise residential blocks. This role plays an important part in ensuring residents live in a safe, tidy, and welcoming environment.

You will work closely with residents, contractors, housing teams, and external services to help maintain communal areas and report any repairs, safety concerns, or environmental issues.

Key ResponsibilitiesCleaning & Caretaking Duties

• Cleaning internal and external communal areas of residential blocks
• Sweeping, mopping, vacuuming, and maintaining communal floors, stairways, lifts, entrances, and bin areas
• Litter picking and keeping surrounding outdoor communal areas clean and tidy
• Removing bulky waste and reporting fly-tipping or hazards
• Carrying out graffiti removal and emergency cleaning when required
• Ensuring bin areas are accessible and maintained for waste collection

Maintenance & Health & Safety

• Conducting daily inspections of communal areas and reporting repairs or hazards
• Monitoring lighting, fire safety equipment, secure entry systems, and communal facilities
• Carrying out minor maintenance tasks where appropriate and authorised
• Ensuring pathways are safe and clear, including snow and ice removal when required
• Following all Health & Safety procedures, COSHH regulations, and safe working practices

Resident & Community Support

• Providing a helpful and professional service to residents and visitors
• Assisting residents with general housing-related queries
• Reporting safeguarding concerns, anti-social behaviour, and environmental issues
• Liaising with contractors, repairs teams, and waste management services
• Supporting community cleanliness and recycling initiatives

General Duties

• Working flexibly across various neighbourhoods and sites as required
• Maintaining records and reporting incidents or repairs
• Wearing provided uniform and PPE at all times
• Attending training and following council procedures and policies

Skills & Experience Required

Essential:

• Ability to carry out indoor and outdoor cleaning and caretaking duties
• Understanding of health and safety procedures
• Ability to work independently and as part of a team
• Good communication and customer service skills
• Ability to follow work schedules and instructions
• Awareness of issues affecting residential neighbourhoods
• Reliable, proactive, and physically capable of carrying out manual duties

Desirable:

• Previous experience in caretaking, cleaning, housing, facilities, or estate maintenance
• Experience working with residents or within a customer-facing role
• Basic maintenance or repair knowledge

This is an excellent opportunity for someone who enjoys practical work, takes pride in maintaining clean environments, and is passionate about supporting local communities and residents.

View Full Details