Estate Agent Sales Administrator

Estate-Agent-Sales-Administrator-Overview:

• -27,00030,000-Basic-Salary
• Monday-Friday,-5-days-per-week-office-based

The-Sales-Administrator-is-a-vital-role-within-our-team,-tasked-with-ensuring-the-seamless-progression-of-property-sales-from-offer-to-completion-whilst-upholding-high-standards-of-compliance,-organisation,-and-client-service.-This-role-demands-a-proactive,-detail-focused-individual-who-can-multitask,-communicate-effectively,-and-utilise-systems-to-support-team-objectives.-In-return,-we-provide-a-supportive-work-environment,-opportunities-for-professional-development,-and-incentives-for-outstanding-performance.

Estate-Agent-Sales-Administrator-Key-Responsibilities:

• Compliance:-Keep-abreast-of-legislation,-including-health-and-safety,-GDPR,-and-AML.-Ensure-the-office-remains-fully-compliant-and-verify-that-brochures-adhere-to-CPR-standards-(including-Swift-QR-Code/link).
• System-Utilisation:-Effectively-use-Reapit-for-call-dates,-reminders,-file-notes,-and-correspondence.-Fully-employ-progression-milestones-and-the-Mortgage-page-to-track-and-manage-sales.
• Organisation:-Manage-emails,-clear-voicemails,-and-maintain-accurate-daily-task-sheets.-Allocate-tasks-promptly,-prioritise-work-under-pressure,-and-ensure-general-office-maintenance,-including-stock-levels-and-accurate-message-taking.
• Client-Interaction:-Maintain-a-professional-telephone-manner-(answering-within-three-rings),-present-a-smart-appearance,-and-communicate-confidently-at-all-levels.-Deliver-friendly,-approachable-service-to-clients.
• Quality-Control:-Ensure-branch-windows,-webpages,-social-media,-and-property-details-are-free-from-spelling-or-grammatical-errors-and-feature-high-quality-photos.-Maintain-meticulous-attention-to-detail-across-all-tasks.
• Pipeline-Management:-Accurately-forecast-completions,-meet-branch-targets,-and-proactively-address-challenging-files-to-keep-sales-on-track.
• Sales-Progression:-Efficiently-progress-sales-from-offer-to-completion,-ensuring-timely-return-of-forms,-drafts,-searches,-and-mortgage-offers.-Negotiate-where-required,-analyse-surveys,-and-guide-clients-towards-exchange-and-completion.
• Incentives-&-Opportunities:-Contribute-to-team-KPIs-through-solicitor/survey-referrals-and-Google-Reviews.-Build-confidence-in-using-systems-to-maximise-incentive-opportunities.

Estate-Agent-Sales-Administrator--Required-Skills:

• Technical-Proficiency:-Competent-in-Microsoft-Word,-Excel,-PowerPoint,-and-Teams.-Able-to-navigate-and-update-the-company-CRM,-write-power-reports,-and-use-AI-tools-to-tailor-the-Business-Information-Base-(BIB)-to-office-needs.
• Multitasking-&-Time-Management:-Ability-to-prioritise-tasks,-meet-deadlines,-and-work-efficiently-under-pressure-whilst-maintaining-punctuality.
• Communication:-Friendly,-approachable,-and-able-to-converse-professionally-with-clients-and-colleagues-at-all-levels.
• Attention-to-Detail:-High-standards-in-quality-control,-ensuring-accuracy-in-all-documentation,-communications,-and-property-presentations.
• Problem-Solving:-Ability-to-identify-and-resolve-issues-in-sales-progression,-ensuring-timely-resolution-of-challenges.

Estate-Agent-Sales-Administrator-Development-Levels:

We-support-your-growth-through-a-structured-skill-development-framework:

• Concept:-Understand-and-clearly-describe-each-skill.
• Plan:-Create-a-written-plan-to-develop-skills,-using-training-manuals-and-learning-from-experienced-team-members.
• Implement:-Demonstrate-skills-in-practice-through-consistent-application.
• Coach:-Develop-the-ability-to-train-others-in-these-skills.
• Incremental-Improvement:-Identify-and-document-innovative-ways-to-enhance-processes,-contributing-to-business-wide-improvements.

Estate-Agent-Sales-Administrator-What-We-Offer:

• Training-&-Support:-Access-to-comprehensive-training-resources-and-mentorship-from-experienced-team-members-to-help-you-excel-in-your-role.
• Career-Development:-Opportunities-to-develop-skills,-take-on-additional-responsibilities,-and-progress-within-the-company-through-our-development-framework.
• Incentives:-Financial-and-recognition-based-rewards-for-achieving-KPIs,-such-as-solicitor/survey-referrals-and-Google-Reviews.
• Collaborative-Environment:-A-friendly,-team-oriented-workplace-where-your-contributions-are-valued,-and-your-ideas-are-encouraged.
• Tools-&-Resources:-Access-to-industry-leading-CRM-systems,-AI-tools,-and-office-resources-to-support-your-work.

If-you-are-an-experienced-Estate-Agent,-Estate-Agency-Administrator-or-an-Estate-Agency-Sales-Progressor,-we-would-love-to-receive-your-CV-and-application-today!

Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19-years of successful trading.-A milestone to be proud of...

Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions.

We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration.

Visit Kings Permanent Recruitment for website for online Estate Agency vacancies.

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