ER Resolution Partner

My London based Council client, are committed to building an inclusive, high-performing workplace where everyone can thrive. We are looking for an experienced and proactive ER Resolution Partner to join the team, playing a key role in delivering innovative, early resolution approaches and driving a positive employee relations culture.About the Role As an ER Resolution Partner, you will work at the heart of the Resolution Centre, supporting managers and employees to address workplace issues quickly, fairly, and constructively. You will:Receive and triage resolution requests using our Resolution Index, recommending the most appropriate route to resolutionProvide expert guidance at early stages of disputes, leading on the resolution of complex cases where relationships have broken downApply transformational justice practices to support fair, inclusive, and sustainable outcomesDeliver early resolution approaches such as facilitated conversations, mediation, and coachingPromote psychological safety and inclusion throughout all resolution activityRecommend resources and support tools to help parties navigate the resolution processStrategic People Partnering Beyond casework, you will:Build strong relationships with business areas, using insight and data to inform people strategiesCollaborate with Strategic Business Partners to improve team performance and workplace cultureCoach and support managers on performance management, absence, and employee engagementSupport workforce ..... full job details .....