£30000/annum
Equipment Advisor/Trainer
Leicester
About Us
Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a can-do attitude, we want to hear from you.
You’ll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and, crucially, their patients’ outcomes.
Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company’s success.
We are looking for an Equipment Advisor/Trainer to join us on a full-time, permanent basis, working Monday - Friday, covering customers within Leicester and surrounding areas.
The Benefits
- Basic starting salary of up to £30,000
- Company car or car allowance provided
- Contributory pension scheme
- Discounts and cashback on shopping, supermarkets and holidays as part of our rewards scheme
- 33 days’ annual leave entitlement
- Full induction with great training and support from dedicated team members
- Receive a treat on your birthday
- Salary sacrifice schemes, including Cycle to Work
- Death in Service benefit provided
- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company
The Role
- To provide training, education, support, help and advice to all UHL staff (both clinical and non-clinical) on all equipment, services and processes in the contract
- To be constantly walking across all sites, presenting a positive, helpful attitude, and building trusted professional relationships
- Provide ward areas with quick problem-solving tips
- Encourage the use of i-Tracker and increase i-Tracker compliance
- 80% of staff to be trained on the contracted product portfolio
- Train to x3 levels – overview, competent, authorised trainer
- Ensure equipment is being used correctly and that patients have all the equipment they need
- Ensure there is a Resource Folder accessible on every ward, which is up-to-date and used by staff
- Work closely with tissue viability and manual handling teams, supporting specific projects and patients as and when required
- Plan, co-ordinate and execute audits
- Support equipment trials
- Support commercial targets
Hours: Monday – Friday, 8am - 4pm, with flexibility to work weekends and cover night shifts and early shifts as required
About You
To be considered as an Equipment Advisor/Trainer, you will need:
- Good Medstrom product knowledge
- Training experience is desirable
- The ability to comfortably and confidently demonstrate the equipment in the portfolio and explain the key benefits of each product, and calmly handle any objections
- The ability to train on the equipment from overview level through to authorised trainer level
- Excellent verbal and written communication skills
- A calm, professional and clear communicator
- The ability to build and maintain solid, trusted relationships
- To be seen as a trusted advisor and part of the team
- Full flexibility with days on site as per the needs of UHL – including weekend and evening work where required
- Solid organisational and administrative skills
- Working knowledge of MS Office, including Word and Excel
In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and, through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress.
Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
Medstrom operates a zero-tolerance policy to any harassment, of any kind, towards our colleagues.