EPR Account Manager

We are currently recruiting for a permanent EPR Account Manager to join our US team based in Stratford-upon-Avon. This is a hybrid role, with two days per week in the office and the remainder working from home. This is an exciting opportunity to work with international clients and support our growing US operations. The Account Manager role is dual-focused, with some aspects requiring a strongly customer-focused outlook and excellent communication skills. While other aspects need a data-focused, problem-solving, logical approach. As the Account Manager, you will support a portfolio of customers by being the primary point of contact for each one. Your main responsibilities will include maintaining consistent and effective communication, pinpointing opportunities for enhanced interaction and service improvement, and ensuring the timely and accurate collection and submission of data for all accounts. The Account Manager should be a highly motivated, pro-active individual who is able to take responsibility for their own workload while maintaining a collaborative approach within a busy, operationally focused team. The role is suited to those with experience in customer service and who have a keen interest in numeric reasoning, client interaction, and knowledge gathering. What will I be doing? The Account Manager role is dual-focused and there are opportunities available to specialise in UK or international compliance. Managing a portfolio of accounts and being the dedicated ..... full job details .....