Environment and Delivery Manager

Job Description: Environment and Delivery lead under the Hotels and Restaurant tower, ensuring Opera platform stability with planned maintenance, controlled change, and smooth BAU operations. This role sits at the intersection of environments, releases, incidents, automation, and stakeholder coordination, with a strong focus on reducing risk and improving operational efficiency.Key ResponsibilitiesEnvironment ManagementOwn and manage lower environments and production readiness for Opera Cloud and related integrations.Coordinate environment availability, property refreshes, access, and readiness for projects, testing, automation, BAU, and releases.Release and Change GovernanceLead CAB / Change reviews, release scheduling, and deployment coordination.Ensure changes are risk-assessed, sequenced correctly, and communicated clearly.Operational Stability and Incident SupportSupport P1/P2 incident triage, RCA discussions, and PIR follow-ups.Act as a bridge between BAU, product teams, vendors, and delivery partners.Automation and Process ImprovementSupport automation initiatives to reduce manual effort and improve consistency. o Provide necessary technical and architectural guidance and planning support.Coordinate and support for completing infrastructure requirements.Stakeholder ManagementWork closely with Commercial, Product, BAU, Vendors (Oracle / Partners) to unblock delivery and maintain confidence in platform operations. ..... full job details .....