Entry Level IT Technician

Position Description

As an entry level IT technician, you will be part of a team of IT professionals who provide data centre, desktop support and server and networking support for Reynolds UK business. This will involve working closely with the US and European IT teams and will provide you with the opportunity to learn and work alongside an experienced team of IT professionals with a variety of equipment including desktops, servers, and networking devices. As you progress you will be assigned your own projects to research and manage.

You will initially start as a trainee system operator in the UK data centre, working evening, night and day shifts on rotation. This is an entry level position which offers the opportunity to train in data centre systems and procedures, and progression into a support role covering desktop support, server management and networking.You will be provided with training for all aspects of these roles via on the job training, online training and cross training with other teams.

Responsibilities

Reporting into the Data Centre Operations supervisor

Assist with monitoring of all aspects of data centre infrastructure including cooling, power, servers, and network devices

Ensuring that back-ups of all critical system data are taken and securely stored

Maintaining the data centre environment

Providing out of hours support

Monitoring site security via CCTV

Patch cabling and equipment moves

Requirements

Strong organisational skills and the ability to adhere to company procedures and deadlines

Professional attitude and a strong work ethic

Motivated to learn and pursue a career in IT

The ability to work both alone and in a team

Ability to lift and move heavy equipment such as servers, data centre racks and tables

Training will be provided, however an understanding of IT hardware and Windows operating software is an advantage

Must be available for rotating shift work, including some nights and weekends

Benefits

We strive to provide our employees with an environment that includes the right balance between work and family. As part of our benefits package, our employees have access to a health assistance program, eye tests and help to buy glasses, life assurance, 4% employer pension contributions and paid annual leave, plusbank holidays. We promote employee camaraderie outside of work through company sponsored charity events and a variety of activities and social outings.

About Our Company

Are you looking for a rewarding career in a fast-paced environment with an established company? Do you want to work at a company with growth opportunities that will provide you with the training to be successful? If so, Reynolds and Reynolds is the company for you! We are a market leader in high quality software solutions and I.T. services around the world and we are looking for a person with the potential to grow and continue our legacy of over 150 years of outstanding products and services.

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