Entry-level Customer Success Manager at at VC-backed startup (£30-£45k base salary)

Looking for a job is f*cking hard!

You send off tons of applications only to get ghosted by recruiters and to never get any feedback. We understand how tough it is and that’s why we created Tangent - so you can

get help to get hired.What is Tangent?Tangent lets you bypass the recruiters by connecting you directly with your future colleagues. They commit their time to mentor you through the job search process, review your CVs, offer career advice, and

refer you into exclusive job opportunities at their company

(that’s recommending you internally to the recruitment team).How does it work?Easy Apply - we don’t make you waste time repeating what’s in your CVComplete your video intro - just 1 question for 1 minConnect with the Mentors - get referred and coached through the interview process at their companyDid you know?! If you are referred for a job you’re

9x more likely to be hired

vs applying direct on a job board.The role:Graduate Customer Success Manager

at one of London’s leading tech employersYou''ll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using a company''s product or service. Your role combines

customer support, account management, and proactive engagement

to drive satisfaction, retention, and growthExperience in

account management, customer support, sales, training, and project management

translates well into a Customer Success role. Strong

relationship-building, problem-solving, and communication skills

are essential. Backgrounds in

consulting, SaaS, or marketing

can also be valuable, especially if they involve helping clients achieve their goals.Job Type: Full-timeSalary: £30,000.00-£45,000.00 per yearWhat do I need?You must be able to work in the UK without needing sponsorship/visaBe able to work in office or hybrid in LondonExcited by the opportunity to connect with mentors and get referredT he companies we work with typically look for people who are:Highly proactive and willing to learnExcellent communicators (written or verbally)Happy working in a fast-paced environmentNatural relationship-buildersMotivated and driven to achieve ..... full job details .....