Enterprise Architect

Enterprise Architect - CRM and Customer Lifecycle Management (CLCM) - Marketing6 Month Contract - Inside IR35Remote with occasional travel to London/Leeds officeMy global client is seeking an Enterprise Architect to lead the architectural design and delivery of a major CRM and Customer Lifecycle Management transformation programme within a complex, highly regulated digital environment.You will own the target-state CRM architecture, ensuring seamless integration with core platforms, identity systems, payments, risk engines, data platforms, and governance tooling. The role requires balancing marketing growth, regulatory obligations, risk controls, and scalable technical architecture.Key ResponsibilitiesDefine and govern enterprise CRM and CLCM architectureArchitect acquisition, onboarding, engagement, retention, and reactivation journeysDevelop omnichannel engagement patterns (email, SMS, push, in-app, real-time triggers)Lead personalization and real-time decisioning architecture (CDP, segmentation, ML models)Design campaign orchestration, eligibility logic, and compliant suppression rulesDefine architecture for incentive / bonus systems and associated risk-mitigation controlsEmbed compliance-by-design: data privacy, consent, regulatory segmentationWork closely with Marketing, Compliance, Risk, Data, Product, and Engineering teamsRequired ExperiencePrevious experience in Enterprise ArchitectureProven leadership in Marketing Technology transformation on CLCM architectureTools ..... full job details .....