Engineering Manager, Supporter Revenue
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We''re looking for an Engineering Manager to work on our Supporter Revenue stream within the Product and Engineering department. The Supporter Revenue stream currently comprises 3 teams whose responsibilities align to guide readers through the Supporter lifecycle: from being encouraged to support whilst reading our journalism, to picking the best product for their needs from our portfolio, to providing their payment details, onboarding and transacting successfully, before experiencing an enriched digital experience or receiving their newspaper posted through the door a few weeks later. Supporting those 3 teams is a Platform team that ensures the billing, payments, customer service and data processes run smoothly and efficiently. The tech stack comprises TypeScript, Scala and React-based web apps, hosted within AWS and Salesforce ServiceCloud infrastructure, to principally orchestrate between the APIs of Zuora, Stripe, GoCardless, PayPal, Braze, BigQuery and ..... full job details .....