Engagement Coordinator

The SituationA leading UK industry organisation is creating a brand-new Engagement Coordinator role to support its growing engagement team.As the organisation has expanded, enquiry volumes, stakeholder interaction and operational activity have increased significantly. To ensure the team can continue delivering an exceptional service, this newly created role will provide essential coordination, data management, communications support and process improvement across the function.More than a traditional administration position, this role will become a central part of the team, helping improve efficiency, identify trends and support strategic decision-making.The OpportunityThis is an exciting opportunity to join a friendly, collaborative team in a role with real visibility and impact.You''ll gain exposure to a wide range of stakeholders, develop expertise in engagement, communications and data analysis, and play a key role in shaping how the organisation delivers value to its network.Ideal for someone looking to accelerate their career, this position offers genuine scope for future progression while allowing you to influence and develop a newly created role.Key ResponsibilitiesStakeholder Support and Coordination Act as the first point of contact for enquiries via email, telephone and online channels.Manage, log and respond to incoming queries, escalating complex issues where appropriate.Maintain accurate records of interactions, enquiries and actions.Deliver a responsive, ..... full job details .....