Enforcement Services Administrator Marston Holdings has an exciting opportunity for a Enforcement Service Administrator to join our Enforcement Services team on a full time, permanent basis. The successful candidate will be providing administrative and support services to the team. While effectively handling inbound and outbound calls to all parties in a professional manner, to aid in successful case resolution, is a critical function of the role. You will handle electronic updates, paying close attention to detail, auditing and updating data entries following processes, procedures, and system controls to facilitate efficient and effective progress on the case management systems. Please note that within this role you will be required to work shifts covering the hours of 6am - 6pm on a hybrid basis. What you will be doing: • Handling all electronic updates from clients and enforcement agents. • Efficiently handling enforcement agent requests to ensure no delays occur during the enforcement process. • Resolving all client and enforcement agent queries in a timely manner. • Reporting and escalating enforcement agent incidents and issues, in line with procedures. • Providing effective liaison between clients and enforcement agents, contact centre agents and other administration teams where necessary. • Efficiently handling inbound and outbound calls and correspondence from clients, enforcement agents, customers and third parties. • Managing the co-ordination of removal of goods ..... full job details .....