Enforcement Manager

Enforcement ManagerSalary: Up to £38,766 P/A Hours: 37 hours per week, Monday to FridayLocation: Portsmouth, HampshireDynamite Recruitment are looking for an Enforcement Manager to oversee a successful team, manage client expectations, supporting in sales and report to senior management. As an Enforcement Manager, you will be responsible for: Overseeing daily operations of a specialist team. Working toward SLAs. Monitor and analyse team performance, implementing improvement when necessary. Training team members. Ensure strong client relationships are in place. Be a key point of contact for clients on enforcement related queries and complaints. Ensure contracts are in-line with policies. Attend and participate in client meetings. Implement targets for the team to meet. Oversee that enforcement activities are in line with policies and procedures. The ideal candidate will have/be: Experience in Operations Management (required) Experience in enforcement services, contract management or similar sectors is preferred. Strong background in customer service. Good leadership skills. Able to solve problems efficiently and make decisions on own initiative. Good knowledge of industry regulations and compliance requirements. To apply, please submit your CV as soon as possible or call the Commercial Team on (phone number removed). ..... full job details .....