Energy Meter Specialist

My-client-is-a-fast-growing-energy-provider-based-in-Bury.-They-are-looking-a-Metering-Analyst-as-a-new-addition-to-their-team.-This-client-is-expanding-and-growing-in-2025-if-you-have-energy-experience-this-is-a-great-role!

The-primary-focus-of-this-role-is-to-assist-with-the-management-of-the-businesses-metering-portfolio,-Meter-Asset-Managers-(MAMs)-and-internal-and-external-stakeholders.-The-role-includes-industry-process-and-project-management-of-metering-services-or-query-management.

The-role-also-includes-contacting-either-customers,-suppliers-or-third-parties-in-order-to-obtain-read-information.-Additionally,-you-will-be-expected-to-have-strong-communication-skills,-organisational-skills-and-be-able-to-work-within-a-pressured-department-to-tight-deadlines.

Reporting-to-the-Operations-Manager-duties-will-include:

• The-management-of-all-Meter/Automatic-Meter-Reader-(AMR)-installations,-exchanges,-removal-or-asset-update-data-flows-ensuring-all-data-sources-are-aligned-and-maintained
• Sourcing-MAM-details-and-updating-all-relevant-systems-and-ensuring-all-appointments-and-de-appointments-are-correct
• Resolving-any-issues-that-may-arise-from-incorrect-meter-and/or-AMR-data-in-a-timely-and-effective-manner
• To-manage-and-remedy-industry-meter-reading-rejections
• Liaise-with-customers,-metering-partners,-reading-agencies,-other-gas-suppliers-and-internal-stakeholders-to-resolve-meter-and-data-queries-in-a-timely-and-effective-manner
• To-support-the-business-with-its-AMR-and-Smart-meter-roll-out-strategy
• To-request,-remove-or-re-synchronize-AMR-devices-with-metering-agencies-within-agreed-SLAs
• Ensure-meter-readings-are-obtained-and-submitted-to-the-industry-within-a-specified-timeframe
• Process-industry-file-flows-that-update-relevant-meter-points-so-that-the-supply-point-data-held-is-accurate-both-at-industry-and-supplier-level-to-allow-accurate-billing
• Maintain-and-develop-high-levels-of-customer-services-to-support-the-businesses-operational-and-sales-functions
• Providing-regular-and-adhoc-reports

The-right-candidate-will-have;

• Good-verbal-and-written-communication-skills
• Strong-organisational-skills
• Able-to-prioritise-within-a-busy-challenging-environment
• Excellent-attention-to-detail-and-a-high-level-of-accuracy-in-all-areas-of-work
• The-initiative-to-propose-solutions,-to-take-action-independently-and-have-the-confidence-to-effectively-challenge-the-status-quo
• Flexible-approach-to-work-with-a-willingness-to-be-involved-in-other-areas-of-the-business-as-required
• Excellent-interpersonal-skills-with-the-ability-to-establish-credibility-and-build-relationships-with-Senior-Managers-and-other-internal-and-external-parties
• Ability-to-successfully-persuade,-influence-and-negotiate-with-internal-and-external-parties
• Proven-working-knowledge-of-MS-Office-including-MS-Excel
• Experience-of-an-operations-function-within-an-energy-supplier
• Advanced-working-knowledge-of-MS-Office-including-advanced-MS-Excel

In-return-an-excellent-package-is-offered-for-this-role-along-with-development-and-progression.