Energy Advisor

Energy Advisor Location: Norwich, fully on-site Hours: 37 per week (subject to Four Day Week scheme after probation) Contract: Fixed Term until 31st March 2028 (subject to funding) Salary: £26,000 Leave: 23 days p.a. + bank holidays Application Deadline: Friday 15th May 2026 Interview Date: Week Commencing 18th May 2026 Reports to: Support Services Manager About the Role As an Energy Advisor within the Future Support service, you will deliver the Norwich Energy Project, providing personalised energy advice and practical support to vulnerable households across Norwich. You will manage a full caseload, offering one-to-one guidance to help residents reduce energy bills, improve energy efficiency, and build long-term resilience against fuel poverty. This role involves supporting clients with tariff switching, understanding energy bills, smart meter use, energy debt, and practical behaviour change. You will also advocate on behalf of clients with energy providers, distribute energy-saving items where appropriate, deliver community workshops, and embed energy awareness across the wider organisation through staff training and partnership working. Key Responsibilities Provide one-to-one energy advice and support to vulnerable households Manage a full caseload, conducting energy assessments and developing tailored action plans Support clients with tariff switching, bill analysis, smart meter use, and reducing energy consumption Advocate with utility providers to resolve issues and ..... full job details .....