https://jobs.co.uk/job/end-user-support-analyst-xpertise--4cc73fa1-a1a9-4865-8bf7-3fa27d12107e RSS feed for End User Support Analyst at Xpertise. en-gb Thu, 25 Jun 2026 20:10:55 GMT https://jobs.co.uk/job/end-user-support-analyst-xpertise--4cc73fa1-a1a9-4865-8bf7-3fa27d12107e https://jobs.co.uk/job/end-user-support-analyst-xpertise--4cc73fa1-a1a9-4865-8bf7-3fa27d12107e Thu, 25 Jun 2026 11:51:12 GMT Location: Cardiff | Salary: 35000.00-35000.00 Annual | Type: Permanent | End User Support Analyst Salary: Up to £40,000 per annum (depending on experience) Location: Cardiff - Office based, 5 days per week The Opportunity We are partnering with a leading organisation seeking an experienced End User Support Analyst to join their IT support function in Cardiff. This is an excellent opportunity for a customer focused IT professional with strong 2nd Line Support experience who enjoys working in a hands on environment. The role will be responsible for providing high quality technical support across a range of end user technologies, ensuring employees receive an efficient and professional IT service. Working as part of a wider support team, you will play a key role in resolving complex technical issues, supporting device management activities, and contributing to the continuous improvement of IT support services and processes. Key Responsibilities Provide 2nd line technical support across a range of end user technologies including desktops, laptops, mobile devices, and collaboration tools. Troubleshoot and resolve complex issues across Windows, macOS, Microsoft 365, authentication services, and connectivity related problems. Support device life ... Permanent