Employment Advisor - Health & Wellbeing

Employment Advisor - Health & Wellbeing
Location: Ipswich, Suffolk – community-based
Salary: £32,000 per annum
Contract: Full-time, permanent
Hours: 37 hours per week

Please note: due to the community-based nature of this role covering multiple sites, a full UK drivers license and access to own vehicle is required.
  
About the Role:
  
Are you passionate about helping people overcome barriers to employment and achieve their career goals? We’re recruiting an Employment Advisor to deliver the Connect to Work programme across Ipswich by supporting individuals with health support and complex needs into sustainable employment.

This is a rewarding opportunity to make a genuine difference by providing personalised employment support, building relationships with local employers and connecting participants with the services they need to thrive.
You’ll manage a caseload of participants, helping them identify their strengths, explore suitable career opportunities and develop the confidence and skills needed to secure and maintain employment.
Working collaboratively with employers, referral partners and specialist support services, you’ll deliver a person-centred service that promotes independence, inclusion and long-term employment outcomes.
  
Key Responsibilities:

• Manage a caseload of participants with health support needs, providing tailored support to overcome barriers to employment.
• Conduct in-depth assessments to understand each participant’s circumstances, strengths, preferences and support needs.
• Develop personalised action plans with clear, achievable goals to support progression into work.
• Provide specialist guidance and continually develop your understanding of health-related barriers and supported employment.
• Build relationships with local employers to identify vacancies, understand recruitment needs and create suitable employment opportunities.
• Proactively engage employers through direct marketing, networking, email and digital platforms.
• Conduct tailored pre-screening activities and group assessments to match participants with appropriate opportunities.
• Develop in-work support plans with participants and employers to facilitate successful transitions into employment and promote job retention.
• Identify opportunities for job carving and workplace adjustments where appropriate.
• Work collaboratively with external agencies and referral partners to coordinate holistic support, including health services, housing, debt advice, substance misuse support and vocational training.
• Use social prescribing and community-based resources to improve participants’ wellbeing and readiness for work.
• Maintain up-to-date knowledge of local support services and specialist organisations.
• Work from local hubs and community outreach locations to make employment support accessible.
• Promote health and safety within the workplace, helping ensure appropriate support and safe working environments.
• Maintain accurate participant records and IT files in line with quality, safeguarding and compliance requirements.
• Meet and work towards exceeding performance targets, contractual outcomes and customer service standards.

• Experience supporting people with multiple or complex needs.
• Knowledge of the local labour market and employment opportunities.
• Experience working in a target-driven environment.
• Experience delivering services in line with contractual requirements, quality standards and performance measures.
• Strong IT skills, including Microsoft Office 365, Microsoft Teams and other digital technologies.
• Excellent communication and relationship-building skills, with the ability to engage effectively with participants, employers and partner organisations.
• A person-centred approach, with the ability to motivate and empower individuals from diverse backgrounds.
• A full, valid driving licence and the ability to travel between multiple sites as required.

• Experience within the employability, recruitment or wider employment support sector.
• An understanding of supported employment models and frameworks, including Individual Placement and Support (IPS) and the Supported Employment Quality Framework (SEQF).
• Experience providing advice, guidance or vocational support.
• Knowledge of local specialist services and referral pathways for individuals with disabilities or complex needs.

• Employability Services
• Welfare-to-Work
• Recruitment
• Customer Service
• Sales
• Housing
• Community Services
• Social Care
• Mental Health Support
• Recovery Work
• Advice & Guidance
• Youth Work
• Education & Training
• Health & Wellbeing Services

• 25 days’ annual leave plus bank holidays.
• An additional day off for your birthday, with the option to purchase extra annual leave.
• Two paid volunteer days per year.
• Company pension scheme with 5% employee and 5% employer contributions.
• Health insurance allowance.
• Employer-funded healthcare cash plan, including life assurance worth three times your salary.
• Annual salary review.
• Enhanced maternity, adoption and paternity pay arrangements.
• Access to an online employee benefits portal offering retail discounts, a Cycle to Work Scheme and commuter ticket savings.
• Refer-a-friend scheme.