Employee Relations Manager

Job Title: Employee Relations ManagerLocation: Remote / NationalReports to: Head of HRSummary and Main Purpose:The Employee Relations Manager is responsible for leading and delivering a consistent, high-quality employee relations service across the entire business, supporting both operational sites and Head Office functions.Acting as the organisation s subject matter expert for employee relations, the role partners closely with managers to proactively and reactively manage ER matters, ensuring fair, legally compliant and commercially sound outcomes.The role combines a hands-on operational approach, including national travel to sites, with a strategic remit focused on identifying trends and driving improvements across key people metrics such as absence, attrition, performance and capability.Key Duties: Act as the national subject matter expert on all employee relations matters across the business.Partner with managers across operations and Head Office to provide expert guidance on disciplinary, grievance, absence, performance, capability and other ER cases.Travel nationally to operational sites to support and coach managers through complex ER issues, ensuring consistency and best practice.Lead and manage complex, high-risk and sensitive ER cases, providing clear recommendations and ensuring timely resolution.Ensure all ER activity is compliant with current employment legislation and company policies and procedures.Develop, review and update ER policies, procedures and ..... full job details .....