Emergency Response Coordinator

Job Description We have an excellent opportunity for an Emergency Response Coordinator to join our global operations team. In this fast-paced, shift-based role, you ll be responsible for coordinating responses to critical incidents and acting as the key point of contact during real-time emergencies. You will have the chance to manage cases, collaborate with multi-agency teams, and ensure seamless communication during global incidents. Salary: £30,000 starting with annual £2,500 increases Position: Emergency Response Coordinator Hours: 6 on / 6 off (3 days, 3 nights 12 hour shifts) Setting: Global Assistance (Medical, Travel, Security etc) Location: Farringdon, London Your key responsibilities will be; Serve as the first point of contact for global emergency incidents (medical, security, travel) Coordinate responses to urgent cases across multiple international agencies and service providers Monitor global events, identifying potential risks and emerging threats Manage and document cases, ensuring accuracy and compliance with operational standards Liaise with internal teams and third-party providers to ensure efficient case management Support escalation and decision-making during critical incidents Contribute to the planning and execution of responses to major events For this role, we re looking for someone who has; Experience in operations, control room, or emergency response environments, with a focus on global coordination Strong communication skills, with the ability ..... full job details .....