Emergency Department/Urgent Care Centre Receptionist

Emergency Department/Urgent Care Centre Receptionist Location: Dundonald Hours: Flexible shift pattern - primarily night shifts (9:00pm - 8:00am). Applicants must be flexible to work days, evenings, weekends and public holidays where required. Salary: £17.22-£21.55 depending on shifts Contract: Temporary - Initially 3 months About the Role: MPA Recruitment is currently recruiting on behalf of our public sector client for an Emergency Department / Urgent Care Centre Receptionist. This is an exciting opportunity to join a busy Emergency Department where you will be the first point of contact for patients, relatives and healthcare professionals. Working within a fast-paced and often demanding environment, you will provide high-quality reception and administrative support to the multidisciplinary team while ensuring patients receive a professional, efficient and compassionate service. This role requires excellent communication skills, the ability to remain calm under pressure, and a commitment to maintaining patient confidentiality at all times. Key Responsibilities: Reception and Patient Administration Welcome patients, relatives and visitors to the Emergency Department/Urgent Care Centre. Register patients accurately using the Encompass Patient Administration System, ensuring demographic information is correct and up to date. Book, amend and cancel appointments where required. Monitor patients arriving in the department and escalate concerns to clinical staff in line with ..... full job details .....