https://jobs.co.uk/job/emergency-call-handler-team-leader-sellick-partnership--e18e71d7-b9ad-44d7-b47d-cc1dda3c5c1d RSS feed for Emergency Call Handler Team Leader at Sellick Partnership. en-gb Sun, 26 Apr 2026 16:14:34 GMT https://jobs.co.uk/job/emergency-call-handler-team-leader-sellick-partnership--e18e71d7-b9ad-44d7-b47d-cc1dda3c5c1d https://jobs.co.uk/job/emergency-call-handler-team-leader-sellick-partnership--e18e71d7-b9ad-44d7-b47d-cc1dda3c5c1d Wed, 01 Apr 2026 23:00:00 GMT Location: Birmingham | Salary: £17 - £21/hour | Type: Temporary | Emergency Call Handler Team Leader Location: West Midlands | Hybrid working Type: 6-month contract (potential extension) Salary: -17 - -21 per hour + holiday pay Hours: Monday to Friday evenings (5:15pm - 1:30am Mon-Thurs, 4:15pm - 1:30am Fri) Sellick Partnership are currently recruiting for an Emergency Call Handler Team Leader on behalf of a public sector organisation. This role will see you leading a team responsible for handling emergency calls, ensuring a consistent and effective service is delivered during out-of-hours periods. Key Responsibilities Lead and support a team of emergency call handlers Manage rotas and staffing levels to ensure full service coverage Monitor performance and address operational issues as they arise Support improvements to processes and resource planning Key Requirements Experience leading a call handling or contact centre team Ideally experience within an emergency services or public sector setting Strong rota planning and team management skills Excellent communication and organisational ability If you believe you are well suited to this opportunity, please apply directly or contact Jack Rice at Sellick Partnership for mor... Temporary