EMEA Infrastructure Field Engineer

Now Hiring: EMEA Infrastructure Field Engineer - Paris, France - Fixed Term Contract role. 

Location: Paris, France
Work Mode: Hybrid (Minimum 3 days in office per week)
Travel: Frequent

Are you a hands-on IT infrastructure expert who thrives in a fast-paced, collaborative environment? Join our dynamic team as an EMEA Infrastructure Field Engineer and play a key role in building and maintaining the backbone of our global office and data center infrastructure across Europe, the Middle East, and Africa.

• Act as the primary point of contact for IT infrastructure operations across our EMEA offices.

• Monitor, action, and document network alerts and outages.

• Manage vendor relationships (ISPs, supply chain, integration partners) and ensure SLA compliance.

• Coordinate with cross-functional teams including Workplace Experience, Security, and AV for smooth project execution.

• Document processes, create SOPs, and provide knowledge-sharing to operational teams.

• Maintain accurate inventories and coordinate hardware replacements or upgrades.

• Keep infrastructure documentation up to date using tools like Google Drive and Jira.

• 3-5 years'' experience in a similar IT infrastructure or field engineering role.

• Hands-on experience with structured cabling (Cat5E, Cat6, Cat6A), optical fiber, and data center deployments.

• Familiarity with UPS systems (e.g., Eaton).

• Strong communication skills (written and verbal).

• Independent, self-motivated, and detail-oriented mindset.

• Willingness to travel frequently and work flexible hours as needed.

• Passion for customer service and a proactive approach to problem-solving.

• Experience creating SOPs and maintaining "as-built" documentation.

• Comfortable collaborating with remote teams across time zones.

If you''re ready to grow your career in a global company and help shape the future of enterprise IT infrastructure, we want to hear from you!