Email and CRM Specialist

Email and CRM Specialist Are you a hands-on Email and CRM Specialist ready to take full ownership of campaigns from ideation to reporting? Keep reading as this could be for you! Location: Guildford -Free Parking (Hybrid working, 2 days in the office)Salary: 35k- 40k +PLUS 20 days of holiday plus 8 bank holidays annually, An extra day off for your birthday, Flexible hours, Monthly team socials + SO Much more!Overview: Join a fast-growing eCommerce business in Guildford and take full responsibility for driving customer engagement and retention across the UK and Europe.We''re looking for a confident, proactive individual with strong experience in email marketing or CRM to help drive engagement, retention, and conversions. -This is a fantastic opportunity to make a real difference in a collaborative, close-knit team!Responsibilities:In your new role, you will work closely with the Brand Director and Marketing Executive to:Develop and execute effective email marketing campaigns, ensuring high deliverability, engagement, and ROI.Oversee the CRM system to ensure accurate segmentation, personalisation, and automation.Analyse and report on email and CRM performance, providing actionable insights for optimisation.Implement strategies for customer retention and loyalty through targeted email and CRM initiatives.Create and maintain automated workflows and nurture campaigns.Collaborate with the marketing team on SEO and affiliate projects as needed.Coordinate with the Brand Director to ..... full job details .....