Summary Hands-on Elite Consultant Analyst with 6-10 years of direct experience on Elite (3E/Elite Practice andamp; Financial Management) products. Responsible for configuring, supporting, testing, and documenting Elite solutions that support time andamp; billing, financials, and matter/client life cycle workflows. Works closely with Legal Operations, Finance, IT, and vendors to deliver stable, compliant, and well-documented solutions. Key Responsibilities Configure and maintain Elite modules related to time entry, billing, accounts receivable, trust accounting, client/matter setup, and financial reporting. Provide L2, L3 support: incident triage, root-cause analysis, fixes, and production validations. Assist with data migrations, master-data management (clients/matters), and reconciliations between Elite and ERP/Finance systems. Troubleshooting interfaces with other legal systems like iManage, CRM and external billing and banking systems Proficient in interpreting error mgs., system logs generated by Elite to identify errors Build and validate billing rules, billing templates, and invoice generation processes. Prepare and execute test plans (unit, integration, UAT); validate fixes in non-prod and production environments. Create and maintain runbooks, SOPs, configuration documentation, and release notes. Produce operational and financial reports; support reporting/BI requirements. Coordinate with vendors and internal stakeholders for upgrades, patches, and ..... full job details .....
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