Electronics Engineer

We are seeking a proactive and technically strong Electronics Engineer to join a small, specialist team supporting global conferencing and communication solutions. This is a hands-on support role, focused on troubleshooting, testing, and configuration not field installation supporting customers and partners worldwide. Ideally, the candidate will have an electronics / system background with a good working knowledge of IP infrastructure and IP based systems. Electronics Engineer responsibilities: Providing product technical support via telephone, email, social media etc to our customer base and internally Occasional site visit to assist customers and end users may be required Technical Training / Technical Assistance to customers including the preparation and deliver of training courses Working with and assisting the sales team to ensure customers care expectations are maintained Testing and configuration of some our products prior to despatch. Where time allows, assisting the in house small batch production team with testing and configuration. This may include some light assembly work (both mechanical and electrical). Skills and experience required: Experience in a technical support / service engineer role HNC / HND (or equivalent) in Engineering, IT, or Telecommunications (preferred) Ability to rework / rectify circuit boards to component level. Soldering skills. Good working knowledge of Ethernet experience, TCP/IP configuration etc. Device configuration software ..... full job details .....