Electrical SERVICE SALES Executive - Electrical/Electronics Industry

Electrical SERVICE SALES Support - Electrical/Electronics IndustryHours: Monday to Thursday 8:30 to 17:00 and 8:30 to 14:00 on FridayAfter training the job will be a hybrid of homeworking and Wrexham OfficeTo be responsible for ensuring that all internal and external customer inbound calls and emails are responded to in a timely manner and in line with departmental procedures whilst maximising all new enquiries and leads from enquiry through to the accurate processing of sales orders.Key Responsibilities:• To answer all incoming calls in a timely manner• To ensure that all enquiries and leads are responded to within timescales set out in company procedures• To proactively chase and close live enquiries• To chase existing enquiries with the aim to win or requote• To acknowledge new sales leads within set timescales and to regularly monitor the Sales Inbox• To accurately create and process quotations• Proactively raising any potential issues to the Head of Sales• Accurate use of the CRM system including logging all activities and to ensure that live quotes are converted to sales orders• To maintain business acceptable margins• To ensure all sales orders are processed adhering to the Sales Order Acceptance Procedure.• All anomalies to be followed, chased and resolved within timescales set working with internal departments to ensure resolution• Co-ordination of account management activities with the relevant Business Development Manager including organising visits, quote ..... full job details .....