Electrical Handover Compliance Lead

As a Technical Review Coordinator, your day-to-day responsibilities will include reviewing Virgin Media O2 (VMO2) and CS "B/Hops" (items requiring further action or resolution) within the agreed five-working-day Service Level Agreement (SLA). You will ensure that all reviews are completed within the required deadlines and timescales, helping to meet client expectations.You will liaise regularly with clients, construction partners and the wider team to ensure that all relevant parties are kept informed of progress, outstanding issues and the latest updates. This will include contacting construction partners by email and telephone to resolve queries and follow up on outstanding defects.You will work closely with the small Health and Assurance (HandA) team and attend client and construction partner defect meetings when required. You will also provide cover for team members during annual leave and sickness absence to ensure continuity of service.Key ResponsibilitiesCoordinate and manage all Technical Design Reviews (TDRs), ensuring reviews are completed accurately and within agreed timescales.Record all Technical Design Review outcomes on Intelex and Total Mobile, ensuring internal records are accurate and up to date.Review all VMO2 and CS B/Hops within the five-working-day Service Level Agreement to ensure client requirements and deadlines are met.Review resubmitted work, monitor outstanding issues and close defects on Intelex once they have been resolved.Record and claim ..... full job details .....