Ecommerce Manager

Job Title: Ecommerce ManagerLocation: Greater LondonSalary: £40,000 - £50,000Hours: Full-time, Mon-Fri (Hybrid, 3 days office, parking onsite)About the Role:As the Support Manager for eCommerce and B2C, you will lead day-to-day customer support operations with primary focus on consumer channels and digital commerce platforms. You will manage frontline customer relationships, oversee support team delivery across multiple digital touchpoints, ensure service excellence, and operationally support eCommerce platforms managed by the Head of Commercial Projects. This is an operational role focused on digital customer experience, team leadership, and driving online customer satisfaction, with supplementary B2B account support. To be successful in this role you will ideally have experience within Tech FMCG or FMCG.What''s in it for you?Working within forward thinking gaming companySupporting cultureDevelopment opportunitiesBrilliant break out area with gaming consoles and fully stocked barEcommerce Manager Responsibilities:eCommerce Platform and Marketplace ManagementDigital Analytics and Performance TrackingTeam Leadership and TrainingTechnical and Systems ManagementChannel Coordination and Cross-Functional CollaborationEcommerce Manager will have / be:B2C experience within Tech FMCGExperience managing third party marketingProactiveAdaptableExperience working across Europe and US markets ideally but not ..... full job details .....