Ecommerce Manager | Beauty Brands

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.With us, you’ll go further, faster. What are you waiting for?About THGWe are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.With us, you’ll go further, faster. What are you waiting for?Life at THG BeautyWe know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty''s ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.As an Ecommerce Manager , you’ll:Responsibilities:Working cross-functionally to plan, build and execute the brand strategy, ensuring all key trading moments are well planned and executed with a 360-market activation plan.Work in synergy with marketing channel leads to identify new growth opportunities across both new and existing customer base and ways in which to improve our brand reputation and presence and drive new customer acquisition whilst managing Cost of SaleOwn the planning and delivery of regional budgets through campaign activations to ensure KPI''s are achieved.Identify new and innovative ways to drive traffic to the site as well as developing and improving traffic from existing channels to drive existing and future strategy.Work closely with Brand team to drive the planning and execution of campaigns and NPD.Collaborate with the Supply and Demand function to ensure that trade plans are reflective of stock position and that forecasts are operationally aligned.Work with marketing channels to ensure that activations are executed in line with brand strategy and are supportive of overall profitability.Cultivates an effective and competent team beneath them, developing their skills and identifying individual training needs, as well as encouraging effective teamwork and collaboration across the function.Motivates and supports their team by giving clear guidance to team members, ensuring objectives are set and monitored, and delivering continuous feedback and recognition in order to aid their development.Reporting and AnalysisOwns the regular reporting of sales and key metrics, to identify opportunities to drive continuous site improvementsShare insights on customer behaviour and products trends to help drive brand growthWebsite ManagementOversee end to end site execution, from campaigns and assets, through to site health checks. Lead and implement territory strategy and trading calendar whilst working with the marketing teams on supervising junior team execution.What skills and experience do I need for this role?3 years minimum experience in ecommerce or relevant field.Strong commercial abilityPeople management: experience in managing or mentoringLeadership – cultivates a motivated and efficient team through their mentorship and best exampleNumerically competent with proficiency in excel and data analysisManages time and workload effectivelyCritical thinker and problem-solving skillsWhat’s in it for me?Access bespoke development programmes that have been designed and developed by our in-house LandD team.Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.Enhanced Leave25 days annual leave plus bank holidays.Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!Enhanced maternity and paternity pay, depending on length of service.Up to 10 days compassionate leave.Buy back up to 3 days each year.Access face-to-face and virtual appointments with our in-house GP.Access our in-house CBT therapist.Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.State-of-the-art on-site gym.Access to our on-site physio.Other PerksSave up to 12% on the cost of personal tech through our salary sacrifice scheme.Subsidised bus pass from Manchester City Centre to our ICON office.Up to 50% staff discount on THG brands.On-site staff shop.Access to on-site barber.Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.Anniversary gifts when you hit 5 and 10 years of service.THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.THG is committed to creating a diverse and inclusive environment and hence welcomes applications from all sections of the community.Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven''t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.Apply for this job

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