https://jobs.co.uk/job/ecommerce-customer-experience-manager-experis--179cf73e-75f4-4a6d-bf4f-5d945c01943a RSS feed for Ecommerce Customer Experience Manager at Experis. en-gb Sat, 19 Sep 2026 18:41:32 GMT https://jobs.co.uk/job/ecommerce-customer-experience-manager-experis--179cf73e-75f4-4a6d-bf4f-5d945c01943a https://jobs.co.uk/job/ecommerce-customer-experience-manager-experis--179cf73e-75f4-4a6d-bf4f-5d945c01943a Sat, 19 Sep 2026 11:53:17 GMT Location: London | Salary: 550.00-550.00 Daily | Type: Contract | Customer Experience Manager - Indirect E-commerceLocation: London (3 days per week on-site)Rate: 550- 650If you care about what customers feel after they click-across third-party platforms, marketplaces and q-commerce-this is a chance to shape journeys that drive real growth. Our Client is hiring for a reputed client to lead indirect e-commerce customer experience, turning channel performance into measurable business impact.What you''ll be doing: Lead partner and portfolio expansion across marketplaces and platforms, including Amazon, eBay and other e-commerce/q-commerce partners Own customer experience excellence across acquisition, retention and engagement on third-party channels Build and manage channel KPIs, using data analytics to spot trends and drive optimisation Optimise content, touchpoints and customer interactions for brand consistency and conversion-tailored per channel Make commercially grounded decisions that balance customer needs with revenue and profitability goals Align internal teams and external partners in a matrixed, global environment (including regional teams, UX/UI and IT) Stay ahead of evolving e-commerce trends, supporting agile change as platforms and co... Contract