ECommerce and Digital Coordinator

ECommerce and Digital Coordinator , Frimley: A leading leisure brand is seeking a Digital and Ecommerce Administrator to support its online operations. This role offers a blend of technical, creative, and commercial responsibilities, ideal for someone passionate about digital retail and brand growth.Client DetailsECommerce and Digital Coordinator, Frimley: The hiring company is a well-regarded organisation within the retail industry, known for its commitment to providing exceptional customer experiences. As a small-sized company, they maintain a close-knit team and a collaborative working environment.DescriptionECommerce and Digital Coordinator, Frimley:Manage and respond to customer service enquiries through digital channels.Assist in maintaining the company''s eCommerce platform, ensuring accurate product listings and content updates.Collaborate with internal teams to improve the online shopping experience.Work closely with customer service, sales and finance teams to ensure success of Ecommerce channelsMonitor customer feedback and provide actionable insights to enhance service delivery.Support the implementation of digital marketing initiatives to drive online sales.Analyse website performance data and suggest improvements.Ensure all customer interactions are logged and resolved in a timely manner.Stay updated on eCommerce and digital trends within the retail sector.ProfileA successful ECommerce and Digital professional should have:Previous experience in customer ..... full job details .....