Ecommerce and Customer Experience Coordinator

Ecommerce and Customer Experience CoordinatorLocation: Stoke on Trent/ HybridSalary: Competitive + benefitsJob Type: Full-time, PermanentWe are partnering with an exciting and fast-growing beauty brand to recruit a newly created Ecommerce and Customer Experience Coordinator position. This is a fantastic opportunity for someone who thrives in a fast-paced consumer brand environment and is passionate about ecommerce performance, customer journey optimisation, and driving online revenue growth.This role has been created as part of the company''s continued expansion and increasing investment in digital growth. The successful candidate will play a key role in improving onsite customer experience, increasing conversion rates, and supporting the wider ecommerce strategy alongside the marketing team.The OpportunityAs Ecommerce and Customer Experience Coordinator, you will support the day-to-day performance of the brand''s ecommerce platform while helping create a seamless and engaging customer journey from first visit through to purchase and retention.You''ll work closely with marketing, creative, and commercial teams to optimise website content, improve customer engagement, analyse performance data, and identify opportunities to drive revenue growth.This is an ideal opportunity for someone with a strong understanding of ecommerce and digital customer behaviour who is looking to grow their career within a modern beauty brand.Key ResponsibilitiesSupport the ongoing optimisation and ..... full job details .....