Ecommerce Administrator

We are exclusively working with a market leader in their specialist field based in the Nelson area

Due to the continued success of their-online sales, they-are looking to appoint a "hands on" ecommerce Administrator to fully take control of their-online platforms.

Initially getting involved in all aspects, but moving to a more managerial role as the sales grow and expand.

The e-commerce manager is a "hand on" role and will deal with ALL aspects of a company''s online sales operations, ensuring a seamless and user-friendly online shopping experience.

You will develop and implement strategies to drive traffic, increase sales, and enhance customer satisfaction. This role involves implementation of the daily activities of the online store, analysing website performance, and collaborating with various teams like marketing and development.

Key Responsibilities:

• Developing and Implementing Strategies: Creating and executing plans to boost brand awareness, increase online sales, and improve conversion rates.
• Managing the Online Store:-Hands on approach to the website''s functionality, user experience, and product listings, ensuring it''s user-friendly and on-brand.
• Analysing Website Performance: Monitoring website traffic, user behaviour, and sales data to identify areas for improvement and optimization.
• Collaborating with Teams: Working closely with other teams to coordinate campaigns, troubleshoot issues, and ensure seamless operations.
• Managing Budgets and Reporting: Developing and managing budgets for online activities, analysing sales performance, and providing regular reports to stakeholders.
• Staying Up-to-Date: Keeping abreast of the latest trends in e-commerce technology, marketing strategies, and customer behaviour.
• Ensuring Compliance: Making sure the website and online operations adhere to relevant data protection laws and regulations.
• Customer Relationship Management: Understanding customer needs and preferences to improve the online shopping experience and drive sales.

Skills and Qualifications:

• Knowledge of website development, Google Adwords and analytics tools is crucial.
• Knowledge of multi platform setting up and selling including Amazon and Ebay are essential.
• Experience with tools like Google Analytics, Excel, and other data visualization platforms.
• Ability to effectively communicate with various teams.
• Analysing data, identifying issues, and developing effective solutions.
• Project management skills:-Ability to manage timelines, budgets, and resources effectively.
• Knowledge of marketing and sales strategies:-Understanding how to drive traffic, increase conversions, and improve customer engagement.